What is Afterpay? Got to www.afterpay.com to sign up!
Afterpay is a service that allows you to make purchases now and pay for them in four equal payments made every 2 weeks without any interest. The first payment is processed upon completing the order. You will then receive your styles delivered as per our normal shipping timeframe! www.afterpay.com
How do I use Afterpay?
Simply shop online and add items to your shopping bag like normal. At checkout, choose Afterpay as your payment method. You can then click Complete Order to be redirected to Afterpay’s website to sign in and complete your order. First time customers will need to register with Afterpay and provide payment details as usual, returning customers simply log in to make their purchase. It’s that easy!
How does the payment schedule work?
All customers are required to make their first payment at the time of purchase, with the remaining three payments deducted automatically every two weeks from your chosen payment method. If you choose to make additional payments before your scheduled pay dates, you may do so through your Afterpay account. You can log in to your Afterpay account to view your payment schedule and make a payment before the due date at this link: www.afterpay.com
Does Afterpay have purchase limitations?
You cannot use Afterpay while using an American Express card. A minimum purchase amount may apply and you must meet additional eligibility requirements to qualify. The maximum purchase amount while using a credit card is $1,000 total and while using a debit card is $500 total. For more details, please see Afterpay’s terms and conditions.
Why is Afterpay declining my card?
We're so sorry about that! We're not sure why Afterpay is not accepting your payment option. They are a separate company, so they have their own terms and conditions. You can check out more information on their site by clicking this link: https://help.afterpay.com/hc/en-us/articles/217425986-Why-is-my-order-being-declined-USA
In the meantime, you are welcome to place your order with us using your credit/debit card or Paypal. If you have any more questions or if there's anything else we can assist you with, please do not hesitate to reach out to customer service!
What if I can’t pay an Afterpay installment?
Be sure to contact Afterpay if you need any assistance with your account or information on your options for payment. You can contact them by phone at 855-289-6014 or by web form at this link: https://help.afterpay.com/hc/en-au/requests/new
When will my items be delivered if I use Afterpay?
Afterpay orders are delivered as per our normal shipping timeframe after you complete your order. Visit our shipping page for more information by clicking here.
Can I return items purchased using Afterpay?
If you have changed your mind, you are welcome to place your items for a return. Please check that your return meets our Return policy here. Payments to Afterpay continue for their full cycle. Upon returning your items, you will receive a gift card in the full amount for your return which you can use immediately on the items you love! If you would like any help with sizing, material and more for any item, please reach out to our customer service team! We would be happy to assist you!